Manage plan & billing
View and manage your subscription plan and billing settings by navigating to the ‘Billing’ section of your workspace’s settings page.
Upgrading plan
All workspaces start with a free trial plan (see trial plan limitations). When ready, workspace admins can upgrade their workspace to a paid plan by clicking on ‘Manage plan’ in the ‘Billing’ section of their workspace’s settings page. Afterwards, follow the directions to checkout with the plan that fits your team’s needs.
To access past invoices and to manage your payment method, click ‘manage billing’. This will take you to a billing management page powered by our payments partner, Stripe.
Usage overages
Each paid plan on Waypoint has a set number of base emails included in the subscription. If sending over the number of included emails, overage charges be applied to your invoice or may be invoiced separately (see plan comparisions for details).
Downgrading plan or canceling
If you would like to downgrade your plan or move back to a free plan, you can do so by following the same ‘Manage plan’ link above and simply choose the ‘Free’ plan.
If you would like to close your account and delete your data, please contact support.